Full versus Fool service

Jun 17, 2010

You have got to respect anyone or any company that puts it all out on the table.  No misrepresentations, hidden agendas, exaggerations, or misleading methods.  What you see is what you get.  How frustrating is it when you pay for a product or service that is supposed to be “full service” or “top of the line” and it comes up anything but?

Believe it or not there is a pizza place out there that sells uncooked pizzas for people to take home and cook at their own house.  Although they charge the same amount for their uncooked pizza as any of their competitors charge for a cooked pizza, they somehow are still in business.  Very much like this pizza place, some of our competitors deliver an “unfinished product”, but for the same price, or more.  Worse yet, they market themselves as full service.  At least this pizza place doesn’t pretend to be more than it really is.

If there is an urgent need, is it necessary for quality to take a dive?  Absolutely not.  Whether or not you need 1 person 30 days from now, or 5 people by this Friday, the quality should not suffer and the process remains the same.  Skipping steps in the preliminary process before sending a candidate to a client is kinda like delivering a cold pizza with the wrong toppings.

There are those out there that are simply happy with being “as good as advertised”, but those that strive to be “better than advertised” are truly full service.  There is a lot to be said about those that can deliver, and deliver well.  While those of us than can deliver are knocking at your door with a finished product, others are stuck waiting for the oven to pre-heat.

Be Relentless

Adam

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